In the following we inform you as a user of OPTIWARE services or visitor at our website, about our policies for collection, use, and disclosure of Personally Identifiable Information (PII). PII, as described in GDPR and in US privacy law, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
In the following you will also find information about what personal information we collect from the people that visit our website, blog or app.
Information Collection and Use
We collect information from you when you are registered in our support system, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to allow us to better service you in responding to your customer service requests.
How do we protect your information?
We only provide services. We never ask for credit card numbers.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.
Our services do not use these “cookies” explicitly. However, the services may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our services.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our services.
To provide the services on our behalf.
To perform service-related services; or
To assist us in analyzing how our services is used.
We want to inform users of our services that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We do not include or offer third-party products or services on our website.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
You can change your personal information by chatting with us or by sending us a support ticket.